Refund Policy

Your satisfaction is our priority. If you or your fish aren't happy with Ark Biorite, we'll make it right.

30-Day Guarantee

We offer a 30-day money-back guarantee on all first-time purchases. If your fish don't show improved vigor or feeding response, we will issue a full refund—no return required.

Damaged Goods

If your package arrives damaged, please take a photo and contact us within 48 hours for a free replacement.